Return Policy

SHIPPING POLICY

We want you to be completely satisfied with your purchase from Living Waters Co. If for any reason you are not happy with your order, please contact us within 14 days of receiving your order to initiate a return. All returned items must be in their original condition and packaging. We will issue a refund to your original form of payment once we receive the returned items. Please note that shipping charges are non-refundable.

DAMAGED ITEMS

In the event that you receive your order and discover a damaged or broken glass vessel, we are pleased to offer you a replacement or a refund of the same value. To ensure that we can provide you with the best possible solution, we request that you provide us with a picture or video of the broken item. Our team will then take care of the rest in a professional and efficient manner.